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December 2001 


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President's Page Headline

Lawyer-Friendly Technologies

by Jarvis C. Jones


What are your bar leaders thinking? View our archives of President's Page columns.

"That's silly," Partner Moore replied. "No one is under pressure. There wasn't a light on when I left at 2 o'clock this morning."
- Time, January 24, 1964

Since the beginning of time, or at least since 1964, lawyers have been trying to figure out ways to squeeze 28 hours into a 24-hour day. Whatever happened to the good old days (the early '80s) when we were promised that the advent of technology would lead to 10-hour workdays instead of 14-hour ones? Even better yet, whatever happened to those unfulfilled promises that technology would supplant us as workers, thereby leaving us with more mid-afternoon siesta time?
The Bar is uniquely positioned to develop and implement technology initiatives on behalf of the profession. One of my goals for this year is to bring an even more "disciplined" focus and approach to new Bar technology initiatives. Without such an approach, it is very easy to squander significant financial and human resources on very sexy-looking technologies that provide very little real value and return to the membership. With that thought in mind, your Executive Committee has developed and put in place a Technology Strategic Plan (plan).

The primary purpose of the plan is to provide focus, direction, and discipline in the technology area as the MSBA assesses the viability of newly proposed e-initiatives. Before, we looked more to our sections and committees to take ownership for generating new technology initiatives. Now, the primary responsibility to propose, develop, and implement new technology initiatives falls squarely on the doorstep of the Association's executive director. Before the Bar engages in any new technology initiative, the proposed initiative must, "in a meaningful and measurable manner," meet one or more of the following criteria:

1. add significant value to members' practices;
2. reduce MSBA's operating costs and/or create greater efficiencies in its operations;
3. enhance the relationship between members, the profession, the judiciary, and the MSBA;
4. provide relevant information to the general public; and/or,
5. generate non-dues revenues.

After putting in place the Bar's technology strategic plan, the Executive Committee developed and put in place a formal implementation plan for launching new technology initiatives. Phase I of this implementation plan, Idea Generation, requires the executive director to directly solicit technology ideas from the general membership before developing new technologies. Phase II, Idea Analysis, requires that technology ideas submitted by members be screened and assessed by a newly created Technology Committee and the Bar's executive director. Under phase III, Project Selection, the executive director then submits the members' top ideas to the Executive Committee along with a detailed business plan(s) discussing the feasibility and viability (or lack thereof) of each top idea. The Executive Committee then approves one or two of the top ideas for implementation under phase IV, Implementation.

I am very happy to report that we have just successfully completed phase I of the Bar's technology implementation plan. In mid-October, Tim Groshens sent an online survey via email to the general membership, seeking input on existing and new technology ideas. Over 1600 of our members responded to the online survey. (The raffling of two Palm Pilots may have played a miniscule role in the great response rate.)

From this online survey, we learned that the Bar's most popular existing online technology service is the Court Opinions service and that your second favorite online Bar service is the Legal News Digest. Many of you included comments saying that you were pleasantly surprised by the multitude of online services that are already included as part of your Bar membership. We often heard, "Thanks for the information. I wasn't aware of all the services you offer online." How about you? Are you aware of all the free online services that the Bar offers its membership? If you think so, I would like to challenge you to take the Bar's technology Intelligent Quotient (I.Q.) test found on page XX. You need only 80 percent right to pass.

In addition to your responses to the new technology initiatives that we specifically asked about in the survey, we received over 750 suggestions from you for new technology services that we should explore providing to our membership online. Wow, who said lawyers don't know technology? One technology idea that received a significant number of your votes was that the Bar should provide Minnesota attorneys' appellate briefs and related documents online at its website. Another very popular idea was placing the Minnesota court rules online together with pertinent annotations to each rule, such as, related court decisions, statutes, and articles. You also suggested that the Bar provide some type of service in the legal research area. Among other options, we are exploring the value of creating a legal research purchasing co-operative on behalf of Bar members. An MSBA co-op, based on the number of its participants, would attempt to negotiate significantly cheaper legal research rates from third party vendors on behalf of Bar members.

The next step for the Bar is to narrow down some of your great ideas and determine which ones are the most viable and feasible based on a thorough business case analysis. By the way, if you are interested in the technology area or would be willing to serve as an online writer or editor in the areas of family law, appellate law, court rules, employment law or marketing, I encourage you to directly contact Executive Director Tim Groshens at HREF="mailto:tgroshen@statebar.gen.mn.us">tgroshen@statebar.gen.mn.us.

Jarvis Jones

JARVIS C. JONES is president of the Minnesota State Bar Association. An attorney with experience in business and in private practice, he now serves as an executive with the St. Paul Companies, where he is responsible for a new start-up business.