When:
Thursday, November 20
8:30 am - 10:00 am

Where:
MSBA Office
600 Nicollet Mall, #380
Minneapolis, MN

Cost:
Free     General Practice, Solo & Small Firm Section members
$10      New Lawyers (6 years of practice or less)
$20        Join the General Practice, Solo & Small Firm Section Now and attend for free
$25       Non-General Practice, Solo & Small Firm members
$30        Non-MSBA members

NOTE: You must be an MSBA member and use a VISA or Mastercard to use the online registration function. You should receive an email confirming your online registration.  If you do not, please contact Meaghan Harper at mharper@mnbar.org.

REGISTER ONLINE BY:
Wednesday 11/19/08

OR send registration form with payment to:
MSBA
Attn: Meaghan Harper
600 Nicollet Mall #380
Minneapolis, MN 55402
Fax: 612-333-4927

Presenter:
Jacqueline A Dorsey
The Law Office Hvistendahl, Moersch & Dorsey, PA

One of the most crucial and often problematic tasks facing a small firm practitioner is the care and handling of clients, from the first interview to the last letter.

With experience as an adjunct professor who taught client interview skills at William Mitchell College of Law, small firm practitioner Jacqui Dorsey is in a great position to help you identify crucial client relation skills and tools and practical solutions to often-encountered client problems.

This CLE will allow you to learn from colleagues through a guided, interactive discussion and a chance to test your skills in an initial "client interview". You will learn what intake procedures can help you determine whether a potential client should be kept or "thrown back", what specific interviewing skills you can utilize to gather the most information, and hear some drafting tips for the all-important fee agreement to help reduce client calls, or worse, fee disputes. You will discuss difficult situations that can arise during representation and how to ethically and effectively respond in those situations.

Please register by Wednesday, November 19, 2008.